The Competent Professional in the Oil and Gas Industry Training

DAY 1
The Roles, Responsibilities and Behaviours of Competent Professionals
• What are The Key Roles of Competent Professionals?
• Core qualities, behaviours and values of Competent Professional
• Establishing the skills to become an Outstanding Leader
• Understand the difference between managing and leading
• 7 Essential Qualities of all leaders
• How to lead so that others follow
• Various styles of leadership and when to use them
• 4 Levels of Leadership

DAY 2
Equipping and Motivating Highly Effective Teams
• Characteristics of a highly Effective Team
• Developing, engaging and inspiring Team players
• Belbin Team Roles and assimilation into Successful Teams
• 5 Stages of Team Development
• Motivating the Team to Perform
• Team Leadership – Support – Vision – Challenge
• Creating responsible, inter-dependent teams
• The Spanish Project

DAY 3
Maximising the Performance Management Process
• Explain the dynamics of Performance Management
• Describe the elements and objectives of Performance Management System
• The Performance Management process and cycle
• Understand the differences between Performance Appraisal and Performance Management
• Discover various Performance Reviews and Appraisal Methods
• Learn how to review performance and offer constructive feedback
• List the Steps in writing Performance and Goals
• Setting SMART objectives
• Tips for Successful Performance Management
• What are KPIs and KRAs?
• Understand the challenges of Performance Management
• Explain the Sources of Errors in Performance Management
• Coaching and Feedback for optimising potential

DAY 4
Negotiation Styles and When to Use them
• The art of negotiating and influencing and the characteristics of an outstanding negotiator
• Planning, negotiating, influence and assertiveness skills
• NLP and negotiating strategy and power techniques
• Benefits of interest-based bargaining
• Dealing with difficult situations and conflict using subtle, professional manipulation
• Different levels of negotiation and influence
• Rules and barriers of successful negotiating
• 7 steps to using BATNA
• Oil and Gas Best Practice in Negotiation
• Self-assessment of personal style
• Utilising effective listening and communication skills
The Pomellon Exercise

DAY 5
High Level Communication Skills
• Good v Poor Communication skills
• Communicating a Difficult Message
• Handling conflict and challenging people
• 4 Main competencies of Emotional Intelligence
• The 4 EQ Skills
• The Workings of the Mind
• The Amygdala
• Flight or Flight
• Enhancing Your Future Performance