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Negotiation and Persuasion at Work Training

From $5250 per attendee

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Course Information

Day 1
Situational Negotiating Strategies
• Negotiation purpose: Common terms and best practice
• Developing mutually acceptable solutions through value claiming
• Adapting strategies to situations when building alliances
• Personality – strengths & weaknesses in negotiations
• Opening communication channels to maintain relationships
• Applying Interests and Positions for strategic advantage

Day 2
Applied Negotiation Skills
• How to reach ‘win-win’ in negotiation
• The keys to collaborative bargaining in partnering
• Leverage: What it is and how to use it?
• Negotiation tactics and ploys
• Dealing with difficult negotiators and barriers
• Ethics in negotiation

Day 3
Persuasion & Influence Skills for Negotiators
• Challenges of meetings – group and individual strategies
• Positive persuasion in challenging situations
• Applying rules of influential presentations to maximize impact
• Maintaining compatible body language & using logic, credibility, passion
• Dispute resolution and mediating for better outcomes

Day 4
Higher Level Negotiation Skills for Challenging Situations
• Identifying and responding to signals and informal information
• Recovering from reversals, errors, and challenges
• Developing a climate of trust
• Higher level conversation techniques
• Face to face negotiations; appreciating different cultures

Day 5
Critical Thinking and Decision Making for Negotiators
• Gaining control and using information – formal and informal
• Thinking patterns, frameworks and tools for negotiators
• Identifying sources and testing assumptions
• Framing the problem
• Decision making under pressure
• Building personal action

Negotiation and Persuasion at Work Training Course

This training course considers the importance of planning strategically for any negotiation and developing relationships through the application of influence and persuasion. Delegates will work on critical thinking processes to enable them to make better planning decisions in order to achieve success when negotiating.

This training course will equip delegates with an essential framework for effective negotiation starting with the planning process and understanding why it is essential to consider the critical points in building and maintaining relationships. Delegates will have the opportunity to exercise and improve their influencing and persuasion skills and build higher-level communication ability in order to deliver results and maintain alliances for the mutual benefit of the parties involved.

By the end of this training course, participants will be able to:

• Describe a framework for the analysis of business alliances
• Understand how to apply influencing skills during the negotiation phase
• Recognise and manage difficult negotiators who use aggressive tactics during negotiation
• Understand the key principles of persuasion and its importance to negotiation

Management professionals seeking leadership roles
High potential delegates looking to fast track their progress in leadership
Team Leaders and those seeking to step up to leading people
Individuals who have some experience at the supervisor/manager level and are ready to take more management responsibilities
Leaders who are looking to improve their managerial competencies

Continuing Professional Development